Slider isn’t working, slider keeps showing the loading icon ?

Knowledge Base > General > Slider isn’t working, slider keeps showing the loading icon ?

in General Tags: keeps loadingloading signslider

This maybe due to several reasons, please check the following:

  • Missing featured image:
    Make sure that all your posts assigned to this slider have a featured image.
    To know how to assign a featured image to your post, please check this post.
  • Plugin or external JavaScript library conflict:
    • Try to deactivate all your plugins, if this works then please reactivate them one by one until you find which one is causing this issue.
    • Deactivate all your widgets (especially if you have HTML/Text widget) and check if this resolves your issue.
    • Stop calling any external scripts from “Header Code” area (Theme Settings >> General Settings >> Header Code) and check if this also resolves your problem.

In case you still have this issue, then please open a new support ticket and send us your FTP and WordPress login details so our support team can check your issue.

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