This maybe due to several reasons, please check the following:
- Ads blocking browser extension/add-on:
Make sure you don't have any add-on or extension installed on your web browser blocking ads.
- Incorrect Ads Settings:
- Under (Theme TiePanel >> Ads Settings) make sure you are using one method only to display your ads, either “Responsive Google Adsense” method, or “Custom Code” method, or “Image Banners” depending on your purchased theme, you can't use two methods simultaneously.
- Make sure you don't have any extra spaces entered in your ads settings fields.
- Try to regenerate new ads code from Google Adsense dashboard.
In case you still have this issue, then please open a new support ticket and send us your FTP and WordPress login details so our support team can check your issue.